Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
santosh991
Posts: 3
Registered: ‎11-17-2011
My Device: 9300 Curve
My Carrier: 9910996891

How to change the email in the Contact List (SYNC)

I have a BB9300 curve  and I can’t change my contact sync either.
The email contact is an older one and I have deleted the account from by BB, but to no avail. I can’t change default email to sync contact in my bb torch no matter what I tried. Your tips also didn’t work. Please help.

Please use plain text.
BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: How to change the email in the Contact List (SYNC)

Hey Santosh991,

Welcome to the BlackBerry Support Community Forums.

 

First update your service book  as shown here: http://btsc.webapps.blackberry.com/btsc/KB02830 . Then go into Options, Device, Advanced System System Settings, Default services and try changing your default Contact list.

 

I hope this helps.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
New Member
Babyjo
Posts: 1
Registered: ‎11-22-2011
My Device: 9300 Curve
My Carrier: Maxis

Re: How to change the email in the Contact List (SYNC)

Hey HB,
I am encountering the same problem here. I have tried what you have told but it's not working. The "Contact List (SYNC)" drop-down is still unable to go back to default. What should i do next? without having that changed back to default, i can't syn my contacts. Pls help.
Babyjo
Please use plain text.
MGH
New Member
MGH
Posts: 1
Registered: ‎04-11-2012
My Device: Bold 9900
My Carrier: Telus

Re: How to change the email in the Contact List (SYNC)

Same problem on my Bold 9900. Tried to resend Service Book, no go. Edited each of the email accounts to make sure none of them had contacts checked under sync. The account that i want to sync with only has `Deleted`items showing. So I am stuck ! the email account in the pull down menu for Contacts List (SYNC) cannot be changed, in fact it is an account that i no longer have (I deleted it!) .. any help is appreciated

Please use plain text.
New Contributor
andy_js
Posts: 6
Registered: ‎09-29-2010
My Device: Bold 9900
My Carrier: XL Star

Re: How to change the email in the Contact List (SYNC)

Hi,

 

First of all; wow.. It's been a year since this last post, and still there's no answer from anyone.

 

I have Bold 9900 too, and had exactly the same kind of problem: my Contacts book had only one Contacts List (SYNC)  on one email. Couldn't change it at first try, but I figured it out by using simple steps:

 

  1. Go to Email Accounts at the Setup homescreen, and edit that annoying email account that you don't want to be sync with your BlackBerry phone's Contacts book. Under the Synchronization Options, uncheck the Contacts tick-box there, then tap Save and go back to the Email Accounts main page.
  2. Tap on another email account that you want your contacts to be synced with, repeat the above process but this time check the Contacts tick-box and then tap Save.
  3. Still at the Email Accounts main page, press BlackBerry menu button and tap Service Books. Lastly, tap on the Send Service Books option on screen.
  4. Go to Options of your BlackBerry phone (I'm using OS v7.1), tap on Device, go to Advanced System Settings and tap on it, choose Default Services, on Contact List (SYNC) drop-down option now there are email accounts (one is that last email account you've just set up), pick one email you want to be synced with your Contacts book.

That's it.

 

I'm still testing the result, so far I haven't receive my Contacts at the email I want it to be synced with, but at least those Contacts is no longer synced with the previous email I don't want.

 

Let me know if you're having more success than I do.

 

Cheers!

Life without expectations is not worth living for..
Please use plain text.
New Member
bolsevic
Posts: 1
Registered: ‎07-04-2013
My Device: 9900
My Carrier: Mobifone

Re: How to change the email in the Contact List (SYNC)

Great, thank you. With your instruction, I have been able to change the default sycn email now.

Please use plain text.
New Contributor
andy_js
Posts: 6
Registered: ‎09-29-2010
My Device: Bold 9900
My Carrier: XL Star

Re: How to change the email in the Contact List (SYNC)

Bolsevic,

 

Which OS version is your Bold 9900 use?

Life without expectations is not worth living for..
Please use plain text.