Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
kanchit
Posts: 5
Registered: ‎12-11-2012
My Device: 9320 Curve
My Carrier: Airtel

How to disable firewall

The firewall in my device is enabled and locked and I'm not able to receive the personal emails. kindly suggest how to unlock & disable the firewall.

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to disable firewall

Hi kanchit

 

 

Welcome to BlackBerry Support Forums

 

 

Is it a personal phone or a work phone ? The lock  represents that there is an IT policy on that phone  and you can't remove the lock,  you can contact your IT desk for further information.

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
kanchit
Posts: 5
Registered: ‎12-11-2012
My Device: 9320 Curve
My Carrier: Airtel

Re: How to disable firewall

Hi Prince,

 

Thanks for your reply, mine is a personal phone hence no work related IT policy applies.

 

Can you suggest something in this case.

 

Regards,

kanchit

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to disable firewall

Hi kanchit 

 

 

                      Is it a used device or a new one ? 

 

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
kanchit
Posts: 5
Registered: ‎12-11-2012
My Device: 9320 Curve
My Carrier: Airtel

Re: How to disable firewall

I'm the first user of the phone using it since 4 months, I'm facing this problem since yesterday only. Earlier the firewall was disabled.
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to disable firewall

Hi kanchit

 

 

                     What is device software version to know that : Options > Device > About Device Version > first set of numbers on the third line. 

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
kanchit
Posts: 5
Registered: ‎12-11-2012
My Device: 9320 Curve
My Carrier: Airtel

Re: How to disable firewall

The version is 7.1 Bundle 1319 (v7.1.0.398)
Please use plain text.
New Contributor
khennie
Posts: 4
Registered: ‎03-09-2013
My Device: blackberry 9550, v5.0.0.607 (bundle 1020
My Carrier: khennie

Re: How to disable firewall

Khennie is having same problem... BlackBerry 9550
Version 5.0.0.607 (bundle 1020)
Pls i ll b glad if treated urgently.
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to disable firewall


khennie wrote:
Khennie is having same problem... BlackBerry 9550
Version 5.0.0.607 (bundle 1020)
Pls i ll b glad if treated urgently.

Hello khennie

 

Welcome to Support Forums

 

Is it a personal device and also are you the first owner of that device ?  

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
khennie
Posts: 4
Registered: ‎03-09-2013
My Device: blackberry 9550, v5.0.0.607 (bundle 1020
My Carrier: khennie

Re: How to disable firewall

It is a personal phone and am the first user

Please use plain text.