01-15-2012 07:17 PM
A few days ago, my 9300 got stolen. It has all my contacts. I want to retrieve those and sync it to my new 9360. I have a back-up on BlackBerry Protect but none on my laptop.
Is there a way to download the back-up from the BlackBerry Protect site? And sync it to my new phone?
01-15-2012 10:35 PM
04-29-2014 06:11 AM
I have the same question. How can I restore a back-up from BB Protect Site? There is no such button, there is only back-up button. I need this because I have lost the access to my previous e-mail with wich all my contact were syncronised. In my BB phone, when I access BB Protect and I want to select a date to restore, it says that all the CONTACTS already are syncronised from this date, but when I acces BB Protect site, and I select the same date, there are with 100 contacts more, and I need them.
Does anyone know how to do this?