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New Contributor
Posts: 3
Registered: ‎06-08-2013
My Device: 9320

How to eject phone after using Blackberry Desktop Software?

How do I eject phone after using Blackberry Desktop Software?

 

I am unable to find any button to safely remove my device. My media card got corrupted when I unplugged the phone after transferring/syncing some files.

 

I am using 9320 and Desktop Software version 7.1.0.41

on

Windows 7 64-bit

 

Please help. Thanks in advance

 

Developer
Posts: 1,162
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: How to eject phone after using Blackberry Desktop Software?

Click on the Triangle on the Bottom right corner.

Click on USB icon

It will show the Blackberry you can click on to eject safely
New Contributor
Posts: 3
Registered: ‎06-08-2013
My Device: 9320

Re: How to eject phone after using Blackberry Desktop Software?

Hi!

 

Are you referring to the tiny triangle (expand) button) of the Microsoft Windows taskbar?

 

Or is there a triangle button on the Blackberry Desktop Software?

Developer
Posts: 1,162
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: How to eject phone after using Blackberry Desktop Software?

Yup Microsoft button.
Will Pop up a Box with lots of system tray icons.
When you have your USB connected you will see it.
New Contributor
Posts: 3
Registered: ‎06-08-2013
My Device: 9320

Re: How to eject phone after using Blackberry Desktop Software?

 

 

Safely remove icon was not visible. No other USB device was plugged in except for the phone. Will try to connect the phone again. Thanks for the help.