BlackBerry® Curve™

[Goodguy]

Hello, 

Mine is 8900. 

Since there is country lock, I cannot use it in other countries, regions. I am in Netherlands and frequently travel other continents.

Does anyone know how to remove the country lock? 

Your comment and advice would be highly appreciated.

[sdgardne]

Hi and Welcome to the Forums!

It's not actually a country lock but a carrier lock. If one country has more than one carrier, you'd not be able to shift among those carriers even in the same country. See this FAQ for guidance:

• http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F

Good luck!

[Krypto]

If you are unable to use your phone in other locations, you may need to contact your carrier to ensure that you have international roaming available on your phone.

If you want to use other SIM cards in your device when you're out of the country, you need to get your BlackBerry unlocked.  You can ask your carrier for an unlock code and instructions on how to do this, or if they are unwilling to help, you can find a respectable unlocking service to unlock your BlackBerry.

[Krypto]

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sdgardne wrote:

Hi and Welcome to the Forums!

It's not actually a country lock but a carrier lock. If one country has more than one carrier, you'd not be able to shift among those carriers even in the same country. See this FAQ for guidance:

• http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F

Good luck!

---

It actually can be like a country lock.  For example, I know people who are on Rogers and are not able to use their BlackBerry smartphones in the US or anywhere else in the world.  This is because Rogers has restricted the account and does not allow for any roaming (because this was requested by their employers).

[Goodguy]

Thanks for comment.

The previous phones were Nokia and HTC. I did not have any problem in roaming with those phones. Without any procedure, I could used the phone in other countries.

Now SIM card is same and the service provider is same, T-Mobile. When I found BB did not work in China, I put the SIM card to old Nokia phone and it worked. Only difference is the phone.  

[sdgardne]

@Krypto -- Ahhh...I was thinking that the OP wanted to use a local SIM in those other countries rather than roam on their home carrier SIM. If instead the desire is for International Roaming, then yes that is a different solution...as I became so painfully aware of over this past summer!!

[sdgardne]

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Goodguy wrote:

Thanks for comment.

The previous phones were Nokia and HTC. I did not have any problem in roaming with those phones. Without any procedure, I could used the phone in other countries.

Now SIM card is same and the service provider is same, T-Mobile. When I found BB did not work in China, I put the SIM card to old Nokia phone and it worked. Only difference is the phone.  

---

Hi again,

It sounds then that you wish to use a local (in country) SIM in your BB when you travel. Hence, the unlocking link first provided applies.

If, on the other hand, you want to roam with your home SIM intact, then you need to ensure you have an adequate international roaming plan from your carrier.

BB's are different from other devices...that's just the way they are.

Good luck!

[Krypto · Accepted solution]

sdgardne is correct, you will want to contact your carrier for further assistance.  You might also need to obtain a new SIM card from TMobile.  Other people have discovered that in some cases, older SIM cards do not work 100% correctly in BlackBerry devices, but once they swap the SIM, they have no more problems and can use their device as you would expect.

[Goodguy]

Thank you very much.

I contacted the service provider today, They said the problem is due to the old SIM card and they will send me the new one. They added there should be no problem in the future. (My SIM card is about 10 years old.

Thank you again. 

[Krypto]

Perfect! I'm glad that was indeed the apparent issue. Don't hesitate to ask if you have any questions in the future.