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BlackBerry® Curve™

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catalinaki
Posts: 1
Registered: ‎11-24-2012
My Device: blackberry curve 9360

How to set up email account for 9360

Hello,

I have problem on setting up my email account.. I have a hotmail account but I can't access it through my blackberry.At first I tried to set it up via set up-email account etc but I couldn't. Then I opened my browser, clicked on communication and then integrate hotmail but the stage doesn't''t open at all.It appears the message unknown error, please try again. Can anyone help me???

Hall of Famer II
sdgardne
Posts: 48,743
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: How to set up email account for 9360

Hi and Welcome to the Community!

It's a pity that all we have to go on is "but I couldn't"...error messages and step by step of what you try and what happens can be much more helpful in diagnosis. But, from what you describe, it sounds like you don't have an adequate BB-level data plan from your mobile service provider...so I recommend you ring them up (vodafone, according to your profile entry here) to sort this out.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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