BlackBerry® Curve™

[laurenvanwag]

So my phone was in my pocket unlocked and I pulled it out and something came up on the screen asking if I wanted to delete something or other and I meant to click cancel but clicked delete. the next thing I know ALL of my icons are gone.
I have been accessing my phone book, internet, text, and etc. by pressing the call button and going to switch app. but I can;t access all of my media and etc. I would really like to have all of my icons back.
I have tried doing the battery pull and I tried to perform a clean reload, but neither worked. When i did the last it said all of my software was up to date and would not let me restore it.
Any advice would be much appreciated!

 

[JSanders Resident Expert]

I'm not sure what you deleted, but it couldn't have been ALL your icons in simple step, it's just not possible. Some of the icons can be deleted one by one, but not all.

Perahps you hid them? On the homescreen, click Menu > Show All, so that Show All is checked.

Look in all your folders for applications, set up, etc.

If still nothing, try changing themes. Options > Themes, and select a theme other than the one selected.

[laurenvanwag]

When i press the menu button I get nothing but a blank screen. I can't even press the menu a button a second time. Nothing is there!

[JSanders Resident Expert · Accepted solution]

Do this:

Press the green dial key to enter your Call Log.

Press the Menu key > Options > General Options . Scroll down to Dial from Home Screen, and set that to NO.

And SAVE.

Now, return to your homescreen, blank or whatever.

Press the O key.. (Oh, not zero), to enter the options menu.

Scroll down to Themes and change themes.... any luck?

[laurenvanwag]

Yay!!! That worked!!! Thank you!!!

[JSanders Resident Expert]

You are very welcome.

[savoytruffles]

JSanders,

The same thing happened with my Blackberry Pearl 8110 (all icons missing from the home screen), so I tried following the steps you gave laurenvanwag for the 8330, but I got stuck at "General Options".  It appears that the 8110 does not have a "Dial from Home Screen" option.  Any suggestions on what I can do??

Thank you very much in advance, I will be sure to click the white star at your post!

[JSanders Resident Expert]

The 8110 doesn't have the options to turn off dialing from homescreen.

I don't know know what else you have done:

--Reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, et
If you still don't see it, look at Options > Advanced > Applications. Do you see them listed there?

If nothing else, you can do a reset to factory...

You will lose all data and personal information, do a backup first in Desktop Manager.

Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults

[Zombiemoon711]

im having the exact same problem and i've tried all of these steps you suggested with no such luck what can i do to get my menu and icons back? my screen is blank except for time, date, battery charge, and signal strength.  as stated  before i have no access to my menu button either.

 thanks Alex T.

[Zombiemoon711]

my blackberry pearl is the 8110 model also.