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New Contributor
Posts: 2
Registered: ‎12-07-2011
My Device: Blackberry 8520 Curve
My Carrier: Mobistar (Belgium)
Accepted Solution

I can't connect to Internet with WIFI

Hi !

First, sorry for my so bad english but I'm French ;-)

 

I'm so desperate !

 

I have a Blackberry Curve 8520. I bought it on july. It worked very well, but since 3 months ago, i can't connect the BB to internet (with Wi-Fi or WAP).

 

I tryed many Wi-Fi, i tryed all the options and now i'm so desperate... Nothing works for me.

 

Can someone help me please? Smiley Very Happy

 

 

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I can't connect to Internet with WIFI

How are you seeing that you are not connected...?

 

Do you have a valid BlackBerry Data Plan on your mobile account?

Or are you ONLY using WiFi?

 

OPen your browser > Menu key > Options > Browser, and set the Browser to HotSpot and save.

Now, go back to the browser and IF you are connected to a WiFi router, your browser only will work.




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New Contributor
Posts: 2
Registered: ‎12-07-2011
My Device: Blackberry 8520 Curve
My Carrier: Mobistar (Belgium)

Re: I can't connect to Internet with WIFI

Ty! It worked Smiley Happy

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I can't connect to Internet with WIFI

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Posts: 4
Registered: ‎12-07-2011
My Device: Curve 9300
My Carrier: Mobolicity

Re: I can't connect to Internet with WIFI

I have the same problem with my BB Curve 9300. Any suggestions? Thanks

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I can't connect to Internet with WIFI


Blueberry1 wrote:

I have the same problem with my BB Curve 9300. Any suggestions? Thanks


Absolutely, read those suggestions posted above which resolved the issue for the first user.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Posts: 4
Registered: ‎12-07-2011
My Device: Curve 9300
My Carrier: Mobolicity

Re: I can't connect to Internet with WIFI

Thanks. I tried. But I cannot find the same route as you sggested. Maybe the menu for 9300 is different. In the browser option menu, I cannot find the HotSpot option.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I can't connect to Internet with WIFI

It's not in the "browser options menu", that's not where I said to go.

 

What is your Operating System loaded to your device? Look at Options > > Device > About, third line down beginning with a "v.5.0.x.xxx", What is yours?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 4
Registered: ‎12-07-2011
My Device: Curve 9300
My Carrier: Mobolicity

Re: I can't connect to Internet with WIFI

It is v6.0.0.650...Thanks

New Member
Posts: 1
Registered: ‎02-23-2012
My Device: Curve 3G
My Carrier: Sun

Re: I can't connect to Internet with WIFI

You can try this im also using Curve 9300 3G version 6 o.s

 

1.Turn Off / Uncheck  your Mobile Network

2. Enable Wi-fi if theres a WEP just put in it.

3. Data Service should be ON - can be found on Mobile Network Options

4. Browse - Browser, Social apps etc

 

Hope helps

 

I guess if it is in WI-FI mode we can't call / receive Calls or Text on your network, seems strange in BB.