06-02-2013 10:23 AM
06-02-2013 10:48 AM
Welcome to BlackBerry Support Forums
Have you recently changed your SIM card
Please follow this Knowledge Base to resolve your issue :
KB28212 : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Try it and let us know.
06-02-2013 12:25 PM
When we change SIM card frequently on our device it can cause the BlackBerry ID account to become out
Try it , I hope it will resolve your issue .