09-10-2013 05:03 PM
09-11-2013 07:05 AM
Welcome to BlackBerry Support Forums
Reboot your device by removing the battery while your device is Powered On , wait for a min. then reinsert it back . After reboot use your BlackBerry browser and browse through www.blackberry.com/appworld/download and download the most recent version available .
Try it and let us know.