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BlackBerry® Curve™

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Contributor
ansarint
Posts: 39
Registered: ‎02-22-2013
My Device: blacberry torch 2012

I have flash my blackberry curve with latest os version

I have flash my blackberry curve with latest os version,but still i unable to avoid the restarts problem ,is anybody has the idea what is the root cause?

Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: I have flash my blackberry curve with latest os version

Hello!

 

There are many possible root causes...so it is a matter of deduction for you to determine what the root cause is in your specific case. But, here is a procedure (yes, it's tedious!) to perhaps narrow down the precise causal item:

  1. Load your OS "bare bones"...if anything is optional, do not install it.
  2. If the behavior presents immediately, then try a different OS with step 1
  3. If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
  4. Add one thing -- no matter how tempting, just one.
  5. If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
  6. Repeat steps 4 and 5 until all things are loaded or the behavior presents

When the behavior presents, you know the culprit...the last thing you loaded.

If the behavior does not re-present, then you know that either step 1 or 2 cured it.

If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.

 

Good luck and let us know!


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