12-08-2012 01:46 AM
12-08-2012 11:20 AM
Hi jorelle
Welcome to Support Forums
Generally BlackBerry 7 smartphones may feel warm on certain occasion like while charging , playing games , continuous downloading or browsing or if applications runs in the background . But if you think your device heats up unusually then you can contact your carrier for further investigation to see if its a hardware issue .
KB31531 : BlackBerry 7 smartphone may feel warm during use.
Prince
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