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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎03-20-2013
My Device: Curve 9300
My Carrier: 3G

I need help a Red Cross when I send a instant message but Internet still works?

Well I topped up not that long ago and when I have tried to send a instant message it comes up with a red cross but my Internet still works? I need it to work it's urgent
Hall of Famer II
Posts: 51,364
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: I need help a Red Cross when I send a instant message but Internet still works?

Hi and Welcome to the Community!

BBM, SMS, or some other service please? The exact service you are having trouble with will likely have a completely different resolution path from the others...

Good luck and let us know!

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