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BlackBerry® Curve™

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MissNeuNeu
Posts: 1
Registered: ‎01-29-2013
My Device: Blackberry Curve 9320
My Carrier: Auchan

I've blocked my BB Curve 9320 !

Hello !

 

I have download an application on App World : " Pattern Lock " ( a lock application which use a diagram)

However, I forgotten my diagram and the security question they posed to me before, doesn't work.

So, my BB is blocked on the page of the diagram and I can't do anything with.

 

Is someone could help me, pleeease ????

 

Thanks !!

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: I've blocked my BB Curve 9320 !

Hi MissNeuNeu

 

Welcome to BlackBerry Support Forums

 

Try to start your device on Safe Mode , then from Options > Device > Application Management > delete that particular application . If that does not work then you have to contact the vendor of that application, Or email them on there support section.

 

 KB17877How to start a BlackBerry smartphone in Safe Mode

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