Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Hopefully a quick question. I have an icon in my application screen called "Pocket Express" . Number one, I don't remember downloading it. Regardless, it's there. I would like to delete the thing. I've went into my applications list, and it's not there. When I click on it, it bring me to an online site and wants me to download this program. So I downloaded the program. Then it appeared in my applications list. I deleted it from there, did a total restart on my BP, and the icon is still there.. !!! What can I do to delete it without completely re-formating my phone.
Sounds like it's a shortcut to download the application. Those are pushed down to BlackBerries from the carrier. You can go into Options | Advanced Options | Service Book and delete it from there. However it will come back then you reset the device or new service books get pushed down to your device. You can just hide the icon however
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
Welcome to the forums cynthiaf I think that this software is probably available through your carrier and the icon you see is ther so you can download it. Just hide the icon: scroll over it in the applications home screen, press the menu/blackberry button and click on "hide".
Kijana Please remember to: 1. Mark Accept as Solution on the appropriate post once your issue has been resolved 2. Give Kudos to helpful posts (click the star next to the post) Thanks
I think that this software is probably available through your carrier and the icon you see is ther so you can download it. Just hide the icon: scroll over it in the applications home screen, press the menu/blackberry button and click on "hide".
