04-23-2014 04:34 PM
Hi so I forgot my bbid password and answer to security question so Im stuck now..please RIM really this is poor that you dont have a sytem to reset it without those two things I see hundreds of posts all over google with people with this problem so if there is a way let me know but as you can see in the subject that's my question if it's not possible to reset it without security queston answer
04-23-2014 06:12 PM
It is my understanding that if you delete the account per the instructions below, you will be able recreate, but you will NOT have access to the prior BBM contacts.
Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code