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sblade
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sblade
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Registered: 11-03-2009

Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 06:16 AM

Hello !

I would like to be able to display chinese on my Blackberry 8520,

 

However, when I try to download the East Asia Handheld Software, I keep stuck on the page where I have to

register : the required-to-register-and-download country list does not load.


My browser informs me it is connected to smetrics.blackberry.com and it seems the page keeps loading...
But, nothing happens. As I cannot select my country, I cannot download the handheld software.

 

I tried to download it from another "mobile company" on this page http://na.blackberry.com/eng/support/downloads/download_sites.jsp but I have the same issue.

 

Is there another way to download the East Asia Handheld Software ?

Thanks

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JSanders
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 07:36 AM

Try the download here for All Languages.

 

http://www.blackberryforums.com/general-8500-series-discussion-gemini/199525-os-8520-4-6-1-0411-4-6-...

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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sblade
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sblade
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 07:44 AM

Hello JSanders :smileyhappy:

I'm stuck at the same step... Country list loading infinitely... "connected to smetrics..."

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Elite I
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 08:51 AM

Does the same thing happen if you try using another browser, or even another computer?

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JSanders
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 09:08 AM

I agree, you have a problem on your PC it appears.

 

Try even turning off your PC and reboot, or a different PC altogether.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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sblade
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sblade
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 11:25 AM - last edited on 11-03-2009 11:40 AM

Strange, maybe it's the place I connect from... At my place, it works but currently downloads at 6800 o/s (a 5-hours download) : I currently wait my new connection using an unstable wireless network that can ... At my university I had the problem I wrote about.... Or maybe a temporary problem....

 

Actually at the university It seemed to work one time but I had the same download rate... decreasing and decreasing (I can usually download at 2400 ko/s there -_-

 

Here it begins around 6800 o/s then the rate moves a bit then it stops after something like 2 Mo (Mb?).

And I can't resume the download :smileytongue:

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JSanders
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 12:19 PM

ouch , yea I think you have a download problem.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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sblade
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sblade
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 01:10 PM

... but I don't have this kind of problem on other downloads... Problem coming from BB servers ?

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JSanders
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-03-2009 03:02 PM

Yep, could be the RIM servers, although I don't notice anyone else having these issue currently.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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sblade
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sblade
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Re: Impossible to get Handheld Software. v4.6 EastAsia - smetrics.blackberry.com - Chinese Language

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11-04-2009 03:51 AM

It seems it is faster today... I'll try again as soon as I've time.

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