Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 2
Registered: ‎01-12-2013
My Device: Curve8520
My Carrier: Vodafone

Intermittent issues

Blackberry curve 8520 making squealing noise instead of ringing noise when I try to call someone. Sometimes it cuts me off when I'm making a call even though I've full coverage connection. Please help its driving me mad. Daughters phone has developed same issue...also same type of phone

New Member
Posts: 2
Registered: ‎01-12-2013
My Device: Curve8520
My Carrier: Vodafone

Re: Intermittent issues

Should have also mentioned that I've taken battery and SIM card out and cleaned them but problem persists

Hall of Famer II
Posts: 50,897
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Intermittent issues

Hi and Welcome to the Community!

I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.


 

Beyond that, your next steps would be much more drastic...and will require that you a) have plenty of time available and b) take a full backup of your device so that you can restore it after.

 

But, let's wait for the results of Safe Mode first...

 

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 89,466
Likes: 23,786
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Intermittent issues

Is the daughter's phone also a BlackBerry? 8520?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code