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SX
Contributor
Posts: 17
Registered: ‎01-11-2012
My Device: Blackberry Curve 9300 3G

Internet Connection failed

I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites.  My sister used to connect to wifi but now that I am using her handset, I cannot do so.  Any help will do.

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Internet Connection failed

Hello SX,

 

Sorry to hear about your issue. 

 

Do you currently have a data plan through your mobile network provider? In order to use these applications over a Wi-Fi® connection you still require an active data plan. 

 

Hope this helps. Have a good day. 

-SR

 

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