07-11-2013 11:24 PM
After a recent restore on my BB Curve 9360 and my Internet email icon has disappeared. I did have two, one work (Enterprise Account - MS Outlock) and one personal (Verizon).
The icon is not just hidden.
Gone thru set up a few times and does not come back.
I read in another thread about using Desktop Manager and the App Loader.
When I tried that was instructed needed to be updated..... after update thou I cannot connect my BB.
When I connect I get promt on BB for USB Drive, Sync Media and Charge only.
I have BB Device Manager 126.96.36.199 and Desktop Manager 188.8.131.52
Appreciate any guidance.
Solved! Go to Solution.
07-11-2013 11:44 PM
Actually decided to uninstall & reinstall BB s/w on PC...... noticed latest is a 7.x so not sure why mine do not update.
Anyway, can now connect the BB to the PC - but still don't see within BB Desktop how to restore the Internet Email.
07-15-2013 03:18 PM
So new s/w was pushed to my BB today - its now running 7.1 2727 and I can now connect to the BB Desktop s/w.
I deleted my email account and re-added and Yay! I got the icon back.