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Regular Contributor
MissStar
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360

Internet isn't working and phone freezes

My internet doesn't work unless I reboot my phone (even after that it doesn't last for long) and my phone freezes for very long periods of time so I just reboot it. I thought this problem occured because I had alot of files on my 2gb memory card (music, pictures, videos), but this problem is still happening and I have an 8gb memory card. 

What is wrong with my phone? (BB 9300)

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Internet isn't working and phone freezes

Hello wfeddie

 

Welcome to BlackBerry Support Community Forums

 

 

Please try to clear the Browsing Data from your device .For that Open your Browser > press the Menu key > Options > Scroll down and Clear Browsing Data  ( mark all fields ) then Clear Now. 

 

After that Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot. See if problem resolves.

 

 

 

Prince

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___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: Internet isn't working and phone freezes

Also don't take the memory card to its maximum or close to it, will make the phone sluggish, goes for pcs' as well. Atleast 10% of the card should be left free.
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Regular Contributor
MissStar
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360

Re: Internet isn't working and phone freezes

thank you, by the way, what is the 'pushed content'?

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Internet isn't working and phone freezes

Hello wfreddie

 

 

            Pushed Contents are basically subscription services like Browser alerts,Weather updates,continuously updated sports scores, news updates etc .If we clear those content it does not affect those services , it'll just be pushed again at whatever update interval the service offers.So you can clear those content.

 

 

 

 

 

Prince

_____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.