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BlackBerry® Curve™

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New Member
leahjamieson
Posts: 1
Registered: ‎06-25-2012
My Carrier: O2

Internet issues

Hi,

My BBM and emails are working perfectly fine on my blackberry, however, any other applications which require the internet won't work, including internet browsing itself. I didn't press anything which would alter the settings so I can't see it being down to that. I also read someone suggest clearing the cache contents and restarting the phone but I have tried this to no avail. A sync error message relating to java also appears mentioning something to do with 'IPlayerReceivingQueueManager.java.211' when I try to load Whatsapp or log into Twitter, etc.

Any suggestions would be greatly appreciated. 

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Administrator
SmoothRider
Posts: 2,463
Registered: ‎04-01-2008

Re: Internet issues

Hello leahjamieson,

 

Welcome to the forums. 

 

Have you tried contacting your wireless service provider to ensure that your data plan includes the use of the Internet browser?  Also are you getting any kind of error message when you try to use the Internet? 

-SR

 

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