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New Contributor
seunjakob
Posts: 2
Registered: ‎11-09-2012
My Carrier: cell c

Internet not working

Hi there please assist,

 

My BB 9300 can not access internet however I can access facebook and twitter since those two applications were already installed on the phone. Whenever I try to search for a website the phone only search the site and automatically revert to back. Your assistance will be highly appreciated.

 

Regards

 

Seunjakob

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Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: Internet not working

Did you subscribe for Blackberry data plan? How do you access facebook and twitter? Via Wi-Fi???

tanzim                                                                                  
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New Contributor
seunjakob
Posts: 2
Registered: ‎11-09-2012
My Carrier: cell c

Re: Internet not working

Yes, It has full Blackberry Internet Service (BIS) and I access internet via Wi-Fi.
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Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: Internet not working

[ Edited ]

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.


tanzim                                                                                  
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