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BlackBerry® Curve™

Posts: 1
Registered: ‎10-24-2013
My Device: Curve 8520
My Carrier: Virgin

Internet status won't move off white bar

I connected to the home wifi but the Internet still doesn't work. The status bar is staying on white even after 15 mins. The wifi works on my iPad and laptop just not on my blackberry. Please help!! It's urgent!
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Hall of Famer II
Posts: 47,007
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA

Re: Internet status won't move off white bar

Hi and Welcome to the Community!

Please remove and reconfigure your WiFi on your BB. Also, please expand on "white bar"...from your description, I am not at all sure what you mean by that.

Thanks and let us know!

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