07-10-2012 03:50 PM
The internet on my Blackberry Curve 8520 has suddenly stopped working. Whenever I try to load a web page it appears as a white screen which says 'Loading' at the bottom, but never actually loads.
I noticed it occured after I returned from abroad. Before my holiday I had turned roaming and data off but turned it back on when I was back in the UK - does this have anything to do with the internet not working? My internet provider is Orange.
I've tried taking the battery out and it works for a few minutes but shortly stops again.
07-10-2012 03:56 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then should contact your mobile service provider for formal support.