BlackBerry® Curve™

[honey_b180]

this stupid phone keeps displaying this error message i have done everything the support page tells me and still nothing, how do you contact someone about this? trying to find someone to email for customer support is rediculous on this site! am slowly losing patience and will be flight testing this phone very shortly

[Wolf359 · Accepted solution]

I am not sure of everything you tried so far.  have you tried this?

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144

Another option, Try BBSAK:
http://bbsak.org/
The how to videos are here:
http://bbsak.org/faq.php

[honey_b180]

thank you so so much it worked they should put your advice on the help page that i found originally your a star!

[Wolf359]

Excellent!   Save that phone flight test for another day!  What support link did you use when the issue first happened?

[honey_b180]

i used this link and nothing worked so i was at a dead end, then you helped http://btsc.webapps.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=ex&bbid=TSEBB_128... 0 2044184415&dialogID=2044190004&docTypeID=DT_SUPPORTISSUE_1_1&externalId=KB12077&sliceId=2&rfId=

[Wolf359]

ok thanks!

[mphodhlamini]

Hello

I have tried to update after giving me this above error and it gives me "There was an error updating your software" on the updating device software. what should i do?

:-(

[Wolf359]

Can you take it to the store?

[nelzone2000]

i am having the same problem with my phone, JVM Error 545 Reset, to make matters even worse, the phone is now allowing connection, i cant have access to the phone, to be able to do anything, please what can i do?