07-29-2010 09:27 PM
I just bought a brand new blackberry curve 8900 and i've noticed that the keyboard backlight won't come on. I've read its supposed to detect dim light and turn on, on its own but I can be in a pitch black room and it wont turn on. Also i read that if you cover the led indicator light it should come on, tried that and it didn't work. I also went to the keypad and display settings and turned diming off and pretty much no matter what I do I can't get the backlight to turn on. Any help would be greatly appreciated!!!!! plz can anyone help me??
07-29-2010 10:54 PM
First try a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Try to get the keypad backlight to come on, if it doesn't, you probably have a fault device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
03-18-2011 04:36 PM
Glad it helped hope you will come back on a regular basis, its certainly helped my knowledge.
BTW, the battery pull is the 1st thing to try when any stange behaviour occurs.