Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 1
Registered: ‎02-26-2012
My Device: Curve 9300
My Carrier: At&t

Keyboard backlight won't turn off

I'm not exactly sure what happened, but the keyboard backlight on my Curve won't turn off. I've tried everything from just turning it on and off, to removing the battery and the putting it back in. I'm skeptical to reset it, because I'm at school and don't have the BlackBerry USB cable and my computer won't let me back it up without it (I'm using just a regular USB from the store that I got when I lost my charger). The screen will go dark, as well as the call button, the BlackBerry button, the back button, and the power button, but even when they go black, the key pad still stays on. It's a very dim light. I've also tried adjusting the screen/keyboard settings (changing the backlight timer, the intensity, etc.), but doing that hasn't helped either.