06-05-2012 03:59 AM - edited 06-05-2012 04:40 AM
I have a Blackberry Curve 8520 and just yesterday my "enter" button stopped working and the pick-up of Blackberry Keys were really poor; for example: If I wanted to type "hello" my Blackberry would type "Hllo" or something weird if I type fast. However, if I type super slow then it comes up fine, but obviously I don't want to type super slow. I've had this problem before but after a couple of reboots it goes back to normal. So I tried rebooting it by taking out the battery and putting it back in, still nothing. I tried this 3-4 times until I got to the point where NO keys or the trackpad work whatsoever! I try typing in my password but nothing happens. I put my Blackberry on charge and the Blackberry Clock comes up, but if I remove the charger, the clock obviously goes away and my main screen comes up but the screen gradually goes black. I know that my phone is turned on and it is not frozen because I am receiving e-mails and Blackberry Messenger Pings etc.
HOW DO I FIX THIS? PLEASE HELP! ASAP!!!
06-12-2012 09:52 AM
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the trackpad on your
BlackBerry® Curve™ 8520 smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
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