08-16-2014 10:33 PM
I have a Blackberry Curve 9220 OS 7.1 and the firewall is locked with a red padlock on it. I have tried reset to factory, Crackutil which asked me at the end "Please enter " Reset IT Policy" (case sensitive) to Reset IT Policy:
When I try I get the message " Incorrect confirmation word or operation aborted"
Please advise on how to unlock the firewall. Thanks
Solved! Go to Solution.
08-17-2014 08:06 AM
Make a full backup of the device using BlackBerry Desktop Software.
Download JL_Cmder from here.
Install JL_Cmder to your pc by unzipping (using software like 7zip or similar) and then double clicking on the extracted file. It should place an icon on your desktop after installation.
Connect the BlackBerry via USB cable.
Follow the prompts for if your device requires a password.
From the menu select "resettofactory."
JL_Cmder will ask if youre sure and to type blackberry.
The device will wipe and the IT policy will be removed. It might take a few minutes so be patient.