Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Visitor
Posts: 1
Registered: ‎11-13-2008
My Device: Not Specified

Letter keys type the wrong letters

I dropped my phone and now some of my letter keys type the wrong letter or even a series of a few letters.  Voices sometimes sound low and distorted when making calls as well.  Has anyone else seen a similar problem?  It didnt seem like the fall should have damaged the internal mechanisms that much.
Highlighted
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: Letter keys type the wrong letters

I would start with a battery pull. Remove the battery with the phone on and leave it out for 30 seconds replace it and allow the phone 1-3 minutes to reboot. Please check for any signs of improvement and let us know. Thanks.
~Lorrie~ Master of All Things Blackberry!