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BlackBerry® Curve™

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Visitor
SophieLW87
Posts: 1
Registered: ‎03-31-2012
My Device: Curve 8520

Loading and crashing, cant get onto my phone...please help asap!

[ Edited ]

I cant get onto my phone, first it has red light, then the red light will go off, and then the load bar will come up. After about five seconds, my phone will go off and it will repeat again. Ive tried charging it and taking out the battery, and I know its not the battery because I swapped with a friend and it still did the same, what do I do?..

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Loading and crashing, cant get onto my phone...please help asap!

Hi SophieLW87

 

Plug in your BlackBerry® smartphone using the AC adapter, remove then reinsert the battery then hold down the red phone button for 15 seconds.

 

Thanks

 

 

-CptS

 

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