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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎03-12-2013
My Device: Curve 8520
My Carrier: AMC

Locked Phone

[ Edited ]

Hello,

 

I accidentally locked my phone after I tried to input the device password for nine times out of ten and now it tells me that if I mistake it one more time, it will delete all my data. Can somebody help with this? And also, I seem to have forgotten the device password. How can I retrieve it? My phone is Curve 8520.

Posts: 89,292
Likes: 23,763
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Locked Phone

The only solution is remember your correct password. There is no backdoor and workaround for passwords.

 

Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".

Does that make sense? Does it sound familar to your usage?

So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?




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