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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Curve
My Carrier: Vodafone

Locking

My curve has all of a sudden started to lock its self on the menu button and most of the letter keys, then it wont unlock, the only way of doing that is taking the battery out.

 

 

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Locking

There's obviously something going haywire with your OS.  It's either that or some app you recently installed isn't getting along with your phone.

 

Start with looking at your apps.  If you've recently installed an app, try uninstalling it to see if that helps.  If not, I recommend jumping right to an OS reload.  To do this, plug your phone in to your PC and open BlackBerry Desktop Software.  Once your phone has connected, click Device at the top of the software then Restore.  Pick the most recent restore point and load it.

 

 

Let us know if either of those suggestions does the trick.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Highlighted
New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Curve
My Carrier: Vodafone

Re: Locking

No, didnt work !!!