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BlackBerry® Curve™

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New Member
Bannerdog
Posts: 1
Registered: ‎12-04-2011
My Device: Curve 9360

Lose of communication

New Blackberry user. Everything was working correctly until two weeks ago. BBM and e-mail work when I am at home on the wireless. When I leave the house I lose both. Telephone and text continue to work. Must be a setting somewhere?
Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Lose of communication

Hello Bannerdog

 

Welcome to the forums. 

 

When you are at home are you connected to WiFi? Have you checked with your wireless service provider to ensure your data services are active on your account? 

 


-SR

 

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