02-08-2013 02:24 AM
My friend visiting from Indonesia with her Blackberry purchased a local prepaid simcard from Telstra Australia.
After she activated this and opened her phone all of her data, records, contacts,photos etc had been deleted. She is very upset.
Is there some way to restore this ?
02-08-2013 04:31 AM
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That is quit Odd ! Inserting a new SIM does not wipe our device , might have done something else. If you have an earlier backup of your device you can restore those that has deleted or if you are using BlackBerry Protect then you can restore you data except those Photos .Otherwise there is no way to restore those data .