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New Contributor
hollis61
Posts: 2
Registered: ‎12-09-2012
My Device: 9380
Accepted Solution

Lost BBM & UMA connection after upgrade

Sorry if I get this wrong, it is my first posting!

I have just upgraded my Curve 9380 to 7.1 bundle 2039.

I was on the previous bundle of 7.1 - can't remember the bundle #

Prior to upgrading I was able to use UMA & BBM through my broadband wireless router.

After upgrading it has just stopped showing (aerial symbol)OFF and connected to the Wi-Fi in the top right hand corner.

I have rebooted my 9380 and my modem & router several times to no avail.

I use these constantly as we don't have Mobile Network coverage where we live.

Are there any settings that need to be changed, etc.

Many Thanks in anticipation...

Chris 

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New Contributor
hollis61
Posts: 2
Registered: ‎12-09-2012
My Device: 9380

Re: Lost BBM & UMA connection after upgrade

It looks as you need to get a link via the mobile network first before UMA & BBM works.

i.e. I got up this morning and it would not connect.

Went out and used the phone as normal.

Get home and the UMA & BBM worked.

 

If you have a normal mobile network connection at home you would not notice it.

 

I hope this is useful to someone.

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