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BlackBerry® Curve™

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New Contributor
Qumars
Posts: 2
Registered: ‎03-03-2013
My Device: Torch 9800 & Playbook 64GB
My Carrier: EE

Lost data

Hi,

 

I fixed a error that I had on my BlackBerry Curve 8520 by updating my BB but I lost all my pictures on my BB. And I was wondering if it is possible to get the pictures back that I lost.

 

Thank you

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Hall of Famer II
sdgardne
Posts: 47,595
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Lost data

Hi and Welcome to the Community!

 

Probably not, but you might try Mass Storage Mode and some PC-based utilities (no, I've no idea which might work). If you stored the photos on your Media Card, then they actually should still be there...and there may well be separate utilities to try and recover deleted items by removing the card from the BB and using a card reader on a PC.

 

For future reference, I'd recommend you conduct regular backups...see the link in my aut-sig on this post for instructions.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Qumars
Posts: 2
Registered: ‎03-03-2013
My Device: Torch 9800 & Playbook 64GB
My Carrier: EE

Re: Lost data

Yes I tried that by connecting it to the PC and then running Recuva a program to recover files with but the Curve does not show the internal storage of the phone on My Computer. It just shows the EMPTY miniSD storage. And I do not have a miniSD installed on the BB.
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,595
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Lost data

Then I'd say that data is not recoverable.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.