10-10-2012 11:20 AM
My daughter turned her phone on today and all her photos, music etc have gone. She shut it down and opened again but theres nothing there. Is there a way to get it back as she has sentimental stuff of her nan on there....Thank you.
10-10-2012 11:52 AM
All from her Media Card or the device memory?
Only music and pictures,.. not email and messages?
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.