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New Member
Posts: 2
Registered: ‎12-26-2011
My Device: Curve 9300
My Carrier: Three

Lost my blackberry app world icon :-(

I updated my app world because it needed updating and now, it's gone. I've looked everywhere, I've battery flipped it and I still can't find it :-( It's installed though because it is in my applications!! Anybody please help me!!!

Super Contributor
Posts: 498
Registered: ‎05-29-2011
My Device: BlackBerry Z30
My Carrier: Orange/EE. UK

Re: Lost my blackberry app world icon :-(

go into applicatin management and delete it, then using a pc or laptop go to the blackberry app world http://appworld.blackberry.com/webstore/ plug your phone in and sign in, then select My World, (If it don;t connect, it will tell you to download something that wil take a minute or two, Download it) once you have a connection and your App's come up, select upgrades and click on App world and install it, wait for it to reboot before disconnecting your phone from the PC or Laptop. Good Luck
Craig Ashcroft Elite UK
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Contributor
Posts: 15
Registered: ‎12-26-2011
My Device: Blackberry Curve 8530
My Carrier: Sprint

Re: Lost my blackberry app world icon :-(

Same thing happened to me, i tried lots of things like deleting and reinstalling, going on my computer and deleting it from there and then reinstalling it from the phone, i called my service provider and was told to do a hard reset i did it and it didn't work either, i've downgraded the upgraded back, done quite a few battery pulls and none have worked, my plan z is to take it to my service provider and see what they can do about it because it os software to my phone that is a native app and it should work, i'll update you about my experience with the service provider.
Super Contributor
Posts: 498
Registered: ‎05-29-2011
My Device: BlackBerry Z30
My Carrier: Orange/EE. UK

Re: Lost my blackberry app world icon :-(

Its not the os and your service provider can do nothing, its an issue Blackberry have to sort out themselfs, just try a load the old app world. By the way did you access App World and Sign in on a PC?
Craig Ashcroft Elite UK
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Posts: 89,334
Likes: 23,766
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost my blackberry app world icon :-(

Article ID: KB28974 BlackBerry App World icon is missing

 

Article ID: KB22944 BlackBerry App World icon disappears from the Home screen of the BlackBerry smartphone after an update

 

 




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Contributor
Posts: 15
Registered: ‎12-26-2011
My Device: Blackberry Curve 8530
My Carrier: Sprint

Re: Lost my blackberry app world icon :-(

yea i tried that but my phone would stay on the white screen that has the computer and phone to show that it was getting data but nothing was happening i really want to get the bb bridge going because i just got the BBPB
Contributor
Posts: 15
Registered: ‎12-26-2011
My Device: Blackberry Curve 8530
My Carrier: Sprint

Re: Lost my blackberry app world icon :-(

i did a hard reset to the phone but the app didn't return
Super Contributor
Posts: 498
Registered: ‎05-29-2011
My Device: BlackBerry Z30
My Carrier: Orange/EE. UK

Re: Lost my blackberry app world icon :-(

the white screen does mean the data is loading, just don't un-plug it untill it says its safe
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
Posts: 89,334
Likes: 23,766
Solutions: 6,119
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost my blackberry app world icon :-(


Shocktribe wrote:
i did a hard reset to the phone but the app didn't return

Please read the two links I posted for you above... there's more than just a hard reset.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Super Contributor
Posts: 498
Registered: ‎05-29-2011
My Device: BlackBerry Z30
My Carrier: Orange/EE. UK

Re: Lost my blackberry app world icon :-(

it would of been easier to repost it for them
Craig Ashcroft Elite UK
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