If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
palvarez82
Posts: 1
Registered: ‎05-09-2013
My Device: CURVE 8520
My Carrier: Tigo

MY BB IS BLOCKED

MY BB 8520 was Locked so I took it to get unlocked, but the tech run out all 10 attempts to do it succesfully and completely blocked my BB.

 

how can I fix this? how can I get more attemps?? someone told me that only RIM could it .

 

any suggestions would be appreciated.

 

 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,590
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: MY BB IS BLOCKED

Hi and Welcome to the Community!

Please see this helpful thread to start:

If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:

Note, however, that this process will start with a fee...

Since you took it somewhere to be unlocked and they caused this, your recourse is with them.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.