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New Contributor
Posts: 3
Registered: ‎03-19-2011
My Device: Curve 9300
My Carrier: Movistar

Mail Inbox and sms inbox all together

Hi i have a curve 9300 with a hotmail account configured to recive mails but all my sms and mails appear together in both inbox (both sms and email).

 

I want to separate this but i cant find how.

 

thnx

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Mail Inbox and sms inbox all together

See my reply in this thread

 

http://supportforums.blackberry.com/t5/BlackBerry-Curve-Series/curve-9300-don-t-want-facebook-messag...

 

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Contributor
Posts: 38
Registered: ‎02-25-2011
My Device: Bold 9790 Blackberry Playbook
My Carrier: Virgin Media

Re: Mail Inbox and sms inbox all together

Ok go to your sms inbox > blackberry button > options > inbox settings > you can then see your emails and sms just untick your email to stop email coming to sms inbox
Kind Regards
A Ramzan
Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Mail Inbox and sms inbox all together

 


A-ramzan wrote:
Ok go to your sms inbox > blackberry button > options > inbox settings > you can then see your emails and sms just untick your email to stop email coming to sms inbox

 

I might be wrong, but I think the complaint is that all messages are coming to the main message list folder and not that emails are ending up in the SMS folder.

 

All the boxes could be unticked and the icon hidden thus disabling the main or summary box.

Blackberry Best Advice - Back-up weekly

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New Contributor
Posts: 3
Registered: ‎03-19-2011
My Device: Curve 9300
My Carrier: Movistar

Re: Mail Inbox and sms inbox all together

The problem is that emails end up in sms inbox, and sms end up in email inbox, i know there is a message folder where i can see all kind of messages but the same happens in my sms and email inbox, its crazy!

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Mail Inbox and sms inbox all together

Then is is very different from our original understanding.

 

Has this occured since you updated the software or installed a new app?

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>
New Contributor
Posts: 3
Registered: ‎03-19-2011
My Device: Curve 9300
My Carrier: Movistar

Re: Mail Inbox and sms inbox all together

Ok, problem solved, i dont know how... but i entered just now to the iboxes and they are all separated :Eek: but it will be nice to know how to solve it if it happens again.

 

the problem started since i configured my account i guess i dont really know if i installed something or what...

New Member
Posts: 1
Registered: ‎11-12-2012
My Device: 9300
My Carrier: Tigo El Salvador

Re: Mail Inbox and sms inbox all together

Thanx! that helped me get it!!! go to Messages (Main Messages Icon)  there select options, then Inbox Management, uncheck the e-mail account and text messages in order of getting everything to work individually.... You'll get a tiny envelopment for your e-mail accounts.... I finally have mine. :Clap: