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ssallet
Posts: 2
Registered: ‎01-12-2011
My Device: Curve 8330
My Carrier: Verizon

Media Manager doesn't work

I have a Blackberry 8330 (CDMA) v4.50.191 (Plaform 3.4.0.62).

The Blackberry desktop manager is v4.5

 

The Media Manager doesn't work.

 

when I click on the icon for it, the window gets a grayish tint -- like it's going to do something -- but then it returns to normal and nothing happens.

 

I am trying to download photos I took with my Blackberry camera to my computer.

 

Can anyone tell me some recommendations on how to download them and/or repair the Media Manager?

 

Thanks,

Sharlene

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Hall of Famer II
sdgardne
Posts: 48,008
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Media Manager doesn't work

Hello,

 

My advice, skip the Media Manager and instead use Mass Storage Mode:

  • KB11879 What is mass storage mode

With that, you can work with your BB memory area(s) as USB drives on your computer, and use your normal computer interface to do so.

 

Good luck!


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