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BlackBerry® Curve™

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New Member
markm96
Posts: 2
Registered: ‎08-04-2008
My Device: Not Specified

Message Forwarding Fails

Not sure if this is the right area.

 

I have 10 Blackberrys that are connected to BBPS 4.1. 9 Work fine, but a curve stopped receiving messages over the weekend. On the server it shows that the device is connecting regularly, but it fails to forward any messages.

 

This device was working, is there some setting the users can activiate to Block messages from a BB Server?

 

Thanks in advance. 

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Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Message Forwarding Fails

he may have messed up his incoming messages filters



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New Member
markm96
Posts: 2
Registered: ‎08-04-2008
My Device: Not Specified

Re: Message Forwarding Fails

I dont think it is a filter issue. The Blackberry server is reporting a failure to deliver the message. I do not think a bad filter would cause that type of error.
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Message Forwarding Fails

Hi and Welcome to the forums!

 

Have you tried re-sending the users service books? And the standard 30 second battery pull?

Let me know!

 

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