BlackBerry® Curve™

[sweade]

Yesterday when I connected my phone to the desktop software it did a complete update of the phone software and after restarting since then on the home screen it says

"Messages (1 Unread) even though there are 0 messages in any of the folders. The only way I can stop this is in "Options" "Display Message Count" to None

Which is annoying to say the least, does anybody know how on earth I can reset the counter to 0 and start again...

[JSanders Resident Expert · Accepted solution]

Try these tips for your fix...

http://www.blackberryfaq.com/index.php/How_do_I_reset_my_message_counter_to_clear%2C_or_zero%3F

[sweade]

Perfect thanks Kudos took the battery out and it's all back and working with no Unread messages being displayed

[JSanders Resident Expert]

You are very welcome. 99% of the time, one of those methods will clear that counter.