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BlackBerry® Curve™

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New Contributor
Posts: 9
Registered: ‎03-03-2013
My Device: curve 9360
My Carrier: bell
Accepted Solution

Music skips/stutters

When I play the music I synced to my phone both through headphones and through the speaker throughout most songs the music will begin to "Stutter/skip" then go back to normal and randomly throughout the song it will do it again. When I listen to it from my computer I don't have this problem, am I doing something wrong? Someone helps please!

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Music skips/stutters

Hi daniel12 and welcome to the BlackBerry Support Community Forums!

 

Are you synchronizing this music to your BlackBerry smartphone using the BlackBerry Desktop Software or are you transferring them to your device using mass storage mode when connected to your computer?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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New Contributor
Posts: 9
Registered: ‎03-03-2013
My Device: curve 9360
My Carrier: bell

Re: Music skips/stutters

i use the blackberry desktop software :smileyhappy:

 

New Contributor
Posts: 9
Registered: ‎03-03-2013
My Device: curve 9360
My Carrier: bell

Re: Music skips/stutters

am i doing something wrong with the blackberry software ? why is it skipping ?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Music skips/stutters

Try transferring the music via Mass Storage Mode when connected to your computer to see if you encounter the same issue. You can access the BlackBerry via the "Computer" or "My Computer" application on a Windows PC, then drage and drop the music into the BlackBerry/Music folder.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 9
Registered: ‎03-03-2013
My Device: curve 9360
My Carrier: bell

Re: Music skips/stutters

I don't know how to do the mass storage one :s can you explain? And I am trying out the Drag & Drop method right now...I will post whether it was a success or not :smileyhappy: 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Music skips/stutters

When you plug your BlackBerry into your computer, you will be prompted on your device, asking if you would like to enable USB Drive.  This will allow you to access your BlackBerry media card via the File Explorer on your computer.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!