02-02-2012 05:11 PM
My phone asks me where i want to charge, Usb or media sync. and my computer asks if i want to open the files but really all i want to do is use desktop manager. Ive tried the Device manager method, ive uninstalled and reinstalled i dont know what to do, can anyone help me please?
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02-02-2012 11:24 PM - edited 02-03-2012 05:23 PM
Have you done a battery pull yet? If not, give that a shot.
Open desktop manager first, then try to connect the phone when it says "connect your device"
02-03-2012 05:24 PM
Is there another computer you can try this on? Has it ever worked on your computer? Another option is to take it to the store to have it looked at.
02-05-2012 12:01 PM
Oh yes ive just realised its blackberry desktop manager 6.0.1 not recognising my blackberry i downloaded v.5 and it works perfectly thank you for your help
02-05-2012 01:10 PM
02-05-2012 04:25 PM
02-06-2012 03:39 AM
02-12-2012 01:35 PM
I am so disappointed with Blackberry right now. I have been trying to get an answer as to why my "lastest and greatest OS, brand new phone" will not respond to BDM. I have tried it with a three Macs and four PCs. It WILL NOT back anything up even though it goes through the motions. It WILL NOT scan for updates for new OS. The calender function now displays thousands of duplicate entries and when I try to dlete them they are just as quickly replaced. I have tried just using one calender to sync with, oh wait a minute, I can't do that because the bloody phone won't sync with any computer. I really have had enough of trying to stay loyal to a Canadian company but this is plain ridiculous. I have recieved no help whatsoever from blackberry support. If anyone, has any idea or who has heard of someone that might have met someone who has an idea on what the fix is for this please relay that message. Thank you, hope is dwindleing, there are other smart phones out there. Iain