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New Member
jhack0211
Posts: 1
Registered: ‎07-15-2013
My Device: Blackberry 9220

My BB9220 keeps on rebooting. HELP!!!

I seriuosly need help here. My Blackberry 9220 keeps on rebooting.  It happens everytime. And now, my phone doesn't open up already. Whenever I put the battery back on, the LED light just keeps on blinking. I don't know what to do. HELP!!!

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: My BB9220 keeps on rebooting. HELP!!!

Hey jhack0211,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest to try backing up and doing a clean reload of the BlackBerry device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.

 

If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.

 

If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry Technical Support Services for further review and support.

 

Thank you.

 

-HB

 

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Contributor
pkjha
Posts: 33
Registered: ‎12-08-2014
My Device: 9220

Re: My BB9220 keeps on rebooting. HELP!!!

I have applied everything , but still i am facing auto rebbot issue in my bb9220. Seems like blackberry future is black