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Regular Contributor
hamdani
Posts: 62
Registered: ‎04-09-2012
My Device: Blackberry 9700
My Carrier: MEP (0 left)

Re: My BBM isn't working!

maybe your carrier is currently down for a few moment..... take a rest until your carrier back to normal

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JSanders
Posts: 83,795
Likes: 22,788
Solutions: 5,872
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My BBM isn't working!


KT9360 wrote:

no, the message i sent is shown in red and did not send - no reply either.


Does the message you SENT have any "D" beside it? or a check mark or a red X, or what?




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JSanders
Posts: 83,795
Likes: 22,788
Solutions: 5,872
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My BBM isn't working!


hamdani wrote:

maybe your carrier is currently down for a few moment..... take a rest until your carrier back to normal


No, there is no current data outage with O2, that I know of.

Perhaps you know something different, can you expound on that?




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New Contributor
KT9360
Posts: 7
Registered: ‎04-24-2012
My Device: curve 9360
My Carrier: o2

Re: My BBM isn't working!

just a red x.

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JSanders
Posts: 83,795
Likes: 22,788
Solutions: 5,872
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My BBM isn't working!


KT9360 wrote:

just a red x.


Has BBMessenger worked correctly in the past on this BlackBerry?

Does your email work, sending and receiving?

 

Look at Options > BlackBerryID.

Do you have that setup with a username and password?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
KT9360
Posts: 7
Registered: ‎04-24-2012
My Device: curve 9360
My Carrier: o2

Re: My BBM isn't working!

Yes, it's worked fine before, and my email won't send and I haven't received anything on it.
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JSanders
Posts: 83,795
Likes: 22,788
Solutions: 5,872
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My BBM isn't working!

ooo  ok.... you do have problems more than BBM.

 

follow these additional instructions:

1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.

2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830

3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.






1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
roshni_1295
Posts: 3
Registered: ‎12-15-2012
My Device: curve 9360
My Carrier: airtel

Re: My BBM isn't working!

im having the exact same problem ! nd ive not had bbm for weeks now  ! did you get it fixed  ? :smileyindifferent:

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Regular Contributor
Eric_lewis
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: My BBM isn't working!

My bbm is not working as well. When I send a message the red clock is there for hours. Not my network, did the battery pull, did the service book...

 

Eric Lewis
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New Contributor
biggie02441
Posts: 2
Registered: ‎12-14-2012
My Device: torch 9810
My Carrier: mtn

Re: My BBM isn't working!

i have same issues i upgraded my bbm to 7 and is not working ever since will be happy if u can assist thanks
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