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BlackBerry® Curve™

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Prince212
Posts: 1
Registered: ‎11-24-2012
My Device: BlackBerry Curve 9360
My Carrier: odacom

My BlackBerry curve 9360 freeze all the time

My BlackBerry curve 9360 always freeze and sometimes it doesnt want to open my media files and it depresses me because i bought it last week even now it freezed even after i restart its gona go back to freeze...please help

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My BlackBerry curve 9360 freeze all the time

Hi Prince212

 

Welcome to BlackBerry Support Forums

 

 

Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device or because of low memory .Sometime A battery pull restart is enough to resolve this issue.Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.

 

Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at those Article I am sure it will help you a lot in overcoming your problems :

 

 KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.

 

 

Prince

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